Got A Question?

Allo is offering a premium broadband to businesses that are looking for a super high-speed broadband with managed features, but at affordable and competitive price. This offering is only applicable for selected areas in Cyberjaya only.

*Promo price is valid for 24 months.

The promotion will be valid from July 2021 until December 2021.

City Broadband Enterprise runs on the latest technology, which is more reliable and competitively priced. We’re glad to say you will be the one of the first customers who will enjoy super high-speed broadband up to 5Gbps as we are the first Service Provider in Malaysia that serves this service offering. With more speeds, you can now have better efficiency, futureproof business automation and adapt faster to new technologies.

All packages come with WAN and LAN IP and enterprise grade router, which you can set up your own broadband network within your premises. If you are looking for managed services, we will be offering it as an add-on to your current City Broadband Enterprise package soon. You may contact our authorised Sales team at sales@allo.my or fill up your details on our City Broadband Enterprise’s page here for more information.

This offering is currently available at selected commercial building and data centre area in Cyberjaya Only.

We’re sorry, at the moment, City Broadband Enterprise packages are only available at selected location as listed. However, you may register your interest here and we’ll consider it on our next expansion plan.

You may subscribe to City Broadband Enterprise package as long as it is available on our website.

City Broadband Enterprise packages come with 24 months contract term only, and 12 months contract subscription are not allowed.

You may subscribe via our Sales team, authorised partners and dealers or visit our page here to register your interest.

Yes, you may subscribe to the Enterprise package if your area is listed within the coverage area. However, the early termination fee will still apply if your current package is still within contract term (if applicable).

Yes, however you may add on voice service as a standalone service. For more details, you may contact our Careline at customerservice@allo.my or call us at 1300-38-8000.

Yes, you may add on Fixed IP up to /27 ( 32IP usable 30IP) depending on your subscribed  plan. For more details, you may contact our sales team at sales@allo.my , or customer service at customerservice@allo.my or call us at 1300-38-8000.

No, there are no deposit charges upon your subscription. However, if your company is a foreign-registered company, you will need to pay a deposit of RM1,000, and it is refundable upon termination (if applicable).

If your service location is in Data centre area, there will be a one-time charge applicable. There is no one-time charge for standard installation in commercial building.

Installation charges are waived for standard installation for commercial building however, additional charges may apply, subject to additional charges based on Allo’s non-standard Rate Card. For Data Centre, there will be one time charge for cross connect installation subject to location.

You may add on Fixed IP via our authorised sales team at sales@allo.my, or you may drop us your interest here.

Yes, you may upgrade or downgrade at anytime, however, if you downgrade your service within the contract period, you will need to serve a new 24 months contract.

Yes, you may relocate to any available area only. However, the relocation is subject to a one-time charge and non standard installation (if any).

Yes, you may terminate at any time, but a remaining penalty fee will be applied if your subscription is still within the contract term.

Yes, for any subscription of City Broadband Enterprise plan in the listed Data Centre, you will need to bundle with cross connect and Colocation Service (if any).

All submission during soft launch will be activated in October, once City Broadband Enterprise is officially launched.