Go for Freedom – Pay RM300 now, RM0 for the 1st 6 months
FREQUENT ASKED QUESTIONs (FAQs)
What is the promotion all about?
The promotion is an online subscription promotion whereby customer need to pay upfront and enjoy RM 0 for 6 months. Special promo price for 100Mbps & 300Mbps and standard retail price for 500Mbps & 1Gbps will be charged from 7th month onwards.
What is the promotion offering?
Package
100Mbps
300Mbps
500Mbps
1Gbps
Retail Price
RM99 RM89*
RM129 RM109*
RM139
RM199
Upfront Payment for 1st 6 months
RM300
RM300
RM500
RM750
*Promotion price is valid for the first 24 months only. Standard retail price will be automatically charged upon 24 months contract expiry.
What is the duration of this promotion?
This promotion is valid from 28st August 2023 until 30th April 2024.
Who can subscribe to the Promotion?
The promotion is only applicable to new subscribers only.
What are the payment methods available for the upfront payment?
Our online payment channel supports multiple method of payment such as credit/debit cards, online banking, e-wallet.
what if my City Broadband application is not successful. Will I get a refund?
Yes, we will refund your payment within 30 days. However, upfront payment will be non-refundable upon your City broadband has been installed.
What is my contract if I sign up for the promotion?
Customers will need to serve 24 months contract. Early termination within contract term will be subject to early termination of remaining months or RM500 (which ever higher).T&Cs apply.
I’m an existing customer, am I entitled to this promotion?
No, this promotion is only applicable for new customer.
Can I add-on Voice Home Plan together with the promotion?
Yes, you may add on Voice Home Plan at only RM20 monthly and will get one voice line with complimentary DECT phone. All Call rate are set at RM0.08sen/minutes.
I'm a foreigner, am I entitle to this promotion?
Yes, however the additional deposit of RM300 will be chargeable upon submission.
Can I terminate the promotion at any time?
Yes, you may terminate the service at any time, however, early termination of remaining months or RM500 will be chargeable (if applicable).