Got A Question?

What is the promotion all about?

What is the duration of this Win Over Plan promotion?

Who can enjoy Win Over Plan promotion?

How do I sign up for this promo?

Is there any supporting document required to apply for this promotion?

What are the benefits for this promotion?

I'm still within contract with current service provider more than 6 months and I have not pay the early termination fee to the current provider. Can I subscribe to Win Over Plan?

How do I get the promo price once I have subscribed to the broadband service?

Is the promotion price applicable for existing customers?

Can customers add-on Voice Home Plan?

Can customers upgrade to other City Broadband packages or promotion?

What if customers terminate the service within the contract period?

I'm non Malaysian, I would like to sign up City Broadband, am I entitled for the Win back Plan?

Where can I make the bill payment?

If I have any further enquiries or need further assistance, who should I reach out to?